Complaints Procedure

Complaints policy

We welcome any of your comments or suggestions about the level of service we provide here at the practice as we are always interested to hear your views in order to help us decide on improvements we can make for the benefit of all our patients.

Usually any concerns are quickly and easily resolved by speaking to our Reception Team who are trained to assist in trying to resolve your queries. However if you are not satisfied you do have the right to have your complaint investigated and to have a prompt acknowledgement.

How to make a Complaint

The following contact information may be useful for you.

The Dental Complaints Service

Dental Complaints Service
Stephenson House
2 Cherry Orchard Road
Croydon CR0 6BA

Tel: 0208 2530800
Web: www.dentalcomplaints.org.uk
(Complaints about private treatment)


Care Quality Commission

Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

Tel: 03000 616161
Email: enquiries@cqc.org.uk

NHS England

NHS Commissioning Board
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: nhscommissioningboard@hscic.gov.uk


Denplan Ltd

Denplan Court
Victoria Road
Winchester
Hampshire
SO23 7FG

Tel: 01962 866662 or 0800 401402
Web: www.denplan.co.uk

Denplan


Payment Plans

View more
Private Dentistry

Private Dentistry

View more
Dental Implants

Dental Implants

View more
New Patients

New Patients

View more
NHS Patients


Patients

View more
Your browser is out-of-date!

Update your browser to view this website correctly.Update my browser now

×